1. Purpose and Scope of Information Collection

Slipring.com.vn does not sell, share, or exchange customers’ personal information collected on the website with any third party.

All collected personal information is used internally within the company only.

When you contact us to register for services, the personal information collected may include:

• Full name
• Address
• Phone number
• Email

In addition to personal information, we may also collect service-related information such as:

• Product name
• Quantity
• Delivery time

2. Scope of Information Use

The collected personal information will be used internally by Slipring.com.vn for one or more of the following purposes:

• Customer support
• Providing information related to services
• Processing orders and delivering services and information via our website as requested
• Sending information about new products, services, upcoming events, or recruitment notices (if you subscribe to email notifications)
• Managing customer accounts; confirming and processing financial transactions related to your online payments

3. Data Retention Period

For personal information, Slipring.com.vn will only delete such data upon customer request.
Requests can be sent via email to: Sales@slipring.com.vn

4. Parties Authorized to Access Personal Information

Entities that may have access to customers’ personal information include:

• ROTAC VINA COMPANY LIMITED
• Contracted partners who perform part of the services on behalf of ROTAC VINA COMPANY LIMITED. These partners will only receive information as agreed in the contract (partially or fully, depending on the agreement) to support service delivery.

Information Collection and Management Entity:

• Company Name: ROTAC VINA COMPANY LIMITED
• Address: Lot V2, Thuan Thanh 3 Industrial Park, Tri Qua Ward, Bac Ninh Province, Vietnam
• Phone: 0222 3798 553
• Website: Slipring.com.vn
• Email: Sales@slipring.com.vn

5. Methods for Accessing and Modifying Personal Data

Slipring.com.vn collects customer information through the website, email, and phone.

Customers can request to access or update their personal data by contacting:

• Email: Sales@slipring.com.vn
• Phone: 0222 3798 553

6. Complaint Handling Mechanism

At Slipring.com.vn, protecting your personal information is a top priority. We are committed not to share, sell, or rent your personal data to any third party.

Your information is used only for the following purposes:

• Improving service quality
• Resolving disputes and complaints
• Complying with legal requirements when requested by authorities

Slipring.com.vn understands that protecting your personal information is both your right and our responsibility. For any questions, feedback, or complaints related to our privacy policy or misuse of personal data, please contact us via:

• Hotline: 0222 3798 553
• Email: Sales@slipring.com.vn